Terms and Conditions
Our Booking Terms – Quick Summary – (see below for full terms and conditions)
- Deposit required to secure your date
- Booking is confirmed once deposit + form received
- Balance payable before the event or on the night (cash/BACS)
- Cancel more than 1 month before: deposit kept
- Cancel within 1 month: full fee due
- We’ll always try to provide a replacement DJ if something unexpected happens
- You must ensure the venue has power, access and licences
- You are responsible for guest behaviour and equipment safety
- If the DJ or equipment is threatened or interfered with, we may pause or stop without refund
- If our sound system fails, a pro-rata refund is given
- Please send playlists 2 weeks before your event
- We comply with UK GDPR regarding your data
For full legal terms, please see our Terms & Conditions below or contact us anytime:
Fish Mobile Discos – Terms & Conditions
Last updated: 26.11.2025
1. Introduction
These Terms and Conditions (“Terms”) apply to all services supplied by Fish Mobile Discos (“we”, “us”, “our”). By confirming a booking, returning a booking form, or paying a deposit, you agree to be bound by these Terms.
These website Terms provide a summary of our booking conditions. Your Booking Form and its attached Terms & Conditions form the legally binding contract and take priority over this page.
2. Booking and Deposit
2.1 A non-refundable deposit is required to secure your event date.
2.2 A booking is not confirmed until the deposit and completed Booking Form have been received and acknowledged by us.
2.3 Quotations remain valid for 14 days unless otherwise stated.
3. Payment
3.1 The remaining balance must be paid by BACS before the event or in cash on the night if previously agreed in writing.
3.2 Cheques are not accepted.
3.3 Failure to pay the balance may result in cancellation without refund of the deposit.
4. Client Cancellations
4.1 Cancellations must be made in writing (email accepted).
4.2 More than 1 month before event: deposit retained.
4.3 Within 1 month of event: full fee becomes payable.
4.4 Once cancelled, the date is released and no longer secured.
5. Cancellations by Us (Force Majeure)
We may cancel the booking without liability where performance is not possible due to reasons beyond our control, including illness, equipment theft, vehicle breakdown, extreme weather, venue closure or unsafe conditions.
We will make every reasonable effort to supply a replacement DJ. If this is not possible, a full refund of all monies paid will be issued. This is the extent of our liability.
6. Venue Requirements
The Client must ensure the venue provides:
- Two 13 amp / 240V power sockets
- A safe, accessible setup area
- Adequate time for setup and pack-down
- All licences required for entertainment and music playback
- Our equipment must not be placed directly on a dancefloor.
7. Safety and Client Responsibility
7.1 The Client is responsible for guest behaviour and ensuring a safe working environment for the DJ.
7.2 Damage to equipment caused by guests is chargeable at current replacement or repair costs.
7.3 The Client must advise us of any guests with sensitivities to lighting, haze or sound effects.
8. Equipment and Technical Issues
8.1 Equipment is regularly serviced and PAT tested.
8.2 In the unlikely event of equipment failure:
- On-site repair will be attempted
- If total sound failure prevents performance, a pro-rata refund will be issued
- Lighting failure alone does not qualify for refunds
9. Zero-Tolerance Policy
We reserve the right to pause or terminate a performance if:
- guests act aggressively or abusively
- the environment becomes unsafe
- illegal activity occurs in the DJ area
- guests interfere with equipment
No refunds will be issued if performance stops due to these conditions.
10. Children’s Events
Adult supervision must be provided at all times.
Children must not touch or obstruct equipment.
11. Music Requests
We welcome playlists but cannot guarantee every song.
Playlists should be submitted at least 2 weeks before the event.
12. Data Protection
We process personal data in accordance with our Privacy Policy.
We only collect information necessary to manage your booking.
13. Limitation of Liability
We are not liable for:
- venue restrictions or limitations
- noise limiters or power cuts
- environmental conditions affecting performance
- guest-caused damage or disruption
- consequential losses (e.g. travel, accommodation, emotional distress)
Total liability is limited to the amount paid for the booking.
14. Contact
Fish Mobile Discos
7 Windsor Crescent, Old Marston, Oxford OX3 0SQ
Tel: 08445 673474 / 07766 810819
Email: bookings@fishdisco.net
Website: www.fishdisco.net
Fish Mobile Discos – Privacy Policy
Last updated: 26.11.2025
1. Who We Are
Fish Mobile Discos (“we”, “us”, “our”) provides mobile DJ and entertainment services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
2. What Data We Collect
We may collect:
- Name
- Contact details (email, phone, address)
- Event information (date, venue, timings)
- Payment information
- Any correspondence with us
- Playlist or music preferences
We do not collect unnecessary personal data.
3. How We Use Your Data
We use your information to:
- manage your booking
- communicate with you
- process payments
- provide services
- comply with accounting and legal obligations
We do not use your data for marketing unless you explicitly consent.
4. Lawful Basis for Processing
Our lawful bases include:
- Contract – processing required to fulfil your booking
- Legitimate Interest – business operations
- Legal Obligation – financial record-keeping
5. Sharing Your Data
We only share your data with:
- DJs or assistants working your event
- Professional advisers (accountants, legal professionals)
- Payment processors (e.g., your bank)
We never sell or trade your data.
6. Data Storage and Retention
We store personal data securely.
We retain booking records for 6 years for legal and accounting purposes before secure deletion.
7. Your Rights
You have the right to:
- access your data
- correct inaccurate data
- request deletion (where legally permitted)
- restrict or object to processing
- data portability
To exercise these rights, contact: bookings@fishdisco.net
8. Cookies
See our Cookie Policy below for details of cookies used on our website.
9. Contact
For any privacy-related queries, email: bookings@fishdisco.net
Fish Mobile Discos – Cookie Policy
Our website may use cookies to improve user experience and provide basic analytics.
1. What Are Cookies?
Cookies are small text files stored on your device when you browse a website.
2. Types of Cookies We Use
- Essential cookies – required for the website to function
- Analytics cookies (e.g., Google Analytics) – help us understand how visitors use the site
3. Managing Cookies
You can delete or block cookies through your browser settings.
If you disable cookies, some website features may not work correctly.
4. Third-Party Cookies
If we use third-party services (e.g., embedded maps, social media links), they may store their own cookies.
We do not control these cookies.
5. Contact
Questions? Email: bookings@fishdisco.net